eoStar User Forum 2020

The User Forum meeting is a biennial event focused on bringing eoStar distributors together! Distributors are able to learn about new features with eoStar, share best practices with peers, and develop strategies for success. Learn tips and tricks on how to make features you’re already using better and discover new ideas that you can implement within your distribution to increase productivity, efficiency, and profit.

We invite you to join us as we highlight new features and products as well as engage in discussions on key industry topics.


Once registered, you will receive a link to the attendee hub during the week leading up to the forum. From the hub, you will be able to review your registered sessions. Most importantly, once the time for each session arrives, you will access the live stream of the event from the hub.


October 26th through 30th from 1:00 PM Eastern


Monday, October 26th

Keynote Address – 1:00 PM to 2:00 PM Eastern

eoStar’s CEO, Jim Clishem, shares what he has learned over his first twelve months at eoStar, as well as future plans for the organization, new company updates, and a roadmap of upcoming products and features.

Tuesday, October 27th 

Forecasting – 1:00 PM to 2:00 PM Eastern

The Forecasting Dashboard is an integrated platform for analyzing and entering forecast information, enabling users to make informed decisions based on product demand, inventory levels, and past performance. The Forecasting Dashboard user experience (UX) has been enhanced to streamline primary workflows, significantly increasing visibility into historical information while reducing the amount of switching between tabs.

eoStar Analytics – 2:30 PM to 3:30 PM Eastern

Learn how to put your data to work with an in-depth overview of the newest reporting and analysis tools available from eoStar.

Wednesday, October 28th

Web Portals – 1:00 PM to 2:00 PM Eastern

First, an overview of eoMarket, our web-based retailer e-commerce solution, including the product roadmap. Then we will cover updates on eoSupplier and eoGallery, followed by API and AuthO walkthroughs.

Product Roadmap – 2:30 to 3:30 PM Eastern

Director of Product, Jim Brown, will share eoStar’s Product Strategy and our 6 areas of focus, with an overview of eoStar’s Product Roadmap for 2021 by release schedule.

Thursday, October 29th

Operations Overview – 1:00 PM to 2:00 PM Eastern

We are excited to share our new eoTouch Warehouse mobile application for managing general inventory levels that replaces eoMobile Warehouse. Additionally, voice recognition has come to eoPick, our cost effective and fully integrated pick solution on Android.

Operations Panel – 2:30 PM to 3:30 PM Eastern

Listen in as industry experts from fellow eoStar distributors provide insights on topics impacting the beverage DSD business. Our panelists will share their process improvement initiatives and the impact the changes have made within their organization. Key topics that will be covered include order building processes and technology, product shortages, limited inventory, and customer direct ordering.

Friday, October 30th

Finance Panel – 1:00 PM to 2:00 PM Eastern

Finance experts from multiple eoStar distributors discuss real issues being tackled by beverage wholesalers of all sizes. The panelists will discuss key topics including AP processing and automation, our new standard costing method, and GL Mapping.

Parting Words – 2:00 PM to 2:30 PM Eastern

Join us for one final session to discuss key take-ways and for an opportunity to engage in a Q&A session with eoStar’s CEO, Jim Clishem, and the eoStar Executive Team.